How WAIA helps management see what AI is doing to work.

WAIA brings the current picture, AI Baseline, Guidance, People and examples from real work together. Management can review what the evidence supports and choose the next practical action.

Operating model

See what is happening, then decide what to do.

WAIA connects these parts of the work. Learning participation shows who has engaged; examples from real work show what may be changing. Management reviews both before deciding what to do.

01

Current picture

See what needs attention. Use AI Baseline to explore reported concerns where useful.

02

Guidance and People

Make local expectations visible and give people appropriate access to learning and support.

03

Real work

People share examples of AI use in actual tasks and workflows.

04

Evidence

Look at what changed, including checking, rework and uncertain outcomes.

05

Review

Consider strength, consistency and recency. Accountable managers validate conclusions.

06

Decision

Choose the next practical action, including where more evidence is needed.

Starts, completions and certificates describe learning participation. They don’t prove workplace application, behaviour change or organisational improvement. WAIA keeps those signals separate from evidence about the work.

Inside WAIA

See what needs attention in WAIA.

AI Baseline

Use reported concerns to guide action

AI Baseline now leads with what the answers suggest, what to do next and what to check later.

WAIA AI Baseline result showing reported concerns about evidence of AI use and practical follow-up steps.
AI Baseline turns reported concerns into questions to check against real work. View full-size AI Baseline image
Learning

Apply judgement in real work

A learner session asks people to inspect an AI recommendation, check its support and keep the final decision human.

WAIA learner session asking people to check an AI recommendation for unsupported claims, missing context and ownership.
Structured practice helps people verify AI output before using it at work.
Guidance

Make standards visible

Organisation guidance gives people a local reference point for responsible use.

WAIA Guidance view showing published organisation AI guidance and participants who still need to acknowledge it.
Published Guidance gives people a local reference point and shows where follow-up is needed. View full-size Guidance image
Evidence mechanics

WAIA separates evidence strength from value direction.

Strong evidence can show that AI is helping or adding burden. There may also be too little evidence to decide yet.

Reported → Observed → Repeated → Validated

A single structured observation can become observed. Repeated evidence needs observations across time. Validated requires accountable human management review.

Positive, neutral, negative, mixed or unclear

WAIA doesn’t assume AI is creating value. Negative and mixed signals help management see where AI may be increasing checking, rework or risk.

Capacity discipline

Indicative capacity is evidence dependent.

Where evidence is strong enough, consistent and current, WAIA can show conservative indicative capacity ranges. Weak evidence, stale evidence, unclear outcomes or unsuitable workflow frequency can prevent calculation.

01

Indicative capacity released.

02

No material capacity change evidenced.

03

Indicative additional capacity required.

04

Capacity isn’t automatically a financial saving.

Illustrative example

How evidence builds around a workflow.

This is an illustrative scenario, not a customer case study. It shows the kind of operating question WAIA is designed to make visible.

01

AI is already in use

An organisation has introduced Copilot, while some teams also use ChatGPT for drafting, meeting notes and first-pass research. Usage spreads unevenly.

02

People record what happened

People record recurring workflows, frequency, net time change, checking and rework burden, outcome signal and plain workplace context.

03

Strength and direction separate

WAIA distinguishes Reported, Observed, Repeated and Validated evidence from whether the result is positive, neutral, negative, mixed or unclear.

04

Managers review what holds up

Stronger evidence can be grouped into organisation workflows, reviewed by accountable managers and used to decide what needs investment, intervention or more evidence.

05

Capacity stays conservative

Where the evidence supports it, WAIA can show indicative capacity. Where it’s weak, mixed or stale, the product keeps that uncertainty visible.

Getting started

A practical start, not a transformation programme.

WAIA begins with the organisation's current questions, then makes Guidance, learning and evidence from real work useful for the people who need them.

01

Fit conversation

Discuss current AI use, the operating concern and who needs to be involved.

02

Confirm scope

Agree the eligible population, administrators, sponsor and first evidence priority.

03

Configure the organisation

Set the organisation view, Guidance, AI Baseline and initial learning pathway.

04

Use AI Baseline where useful

Review reported concerns and stronger areas as a starting point for follow-up, not proof of performance.

05

Publish guidance

Make practical expectations visible to the people who need to apply them.

06

Invite participants

Give the agreed people access to WAIA and appropriate learning.

07

Review signals

Review learning participation and Guidance acknowledgement as context. Use examples from real work and evidence strength to decide the next action.

Experience

What people and managers see.

For participants

Practical workplace AI learning connected to local guidance.

  • Scenario-based judgement practice.
  • Visible organisation guidance.
  • Guidance acknowledgement.
  • Lightweight examples from real work.
  • Learning reminders and participation progress.
For managers and admins

A current view of workplace evidence and the follow-up that matters.

  • Home: Needs attention, Current picture and Recommended next action.
  • People: access, learning participation and human follow-up.
  • AI Baseline findings and Guidance acknowledgement.
  • Evidence from real work, strength and review signals.
  • Practical resources for the next action.
Product boundaries

What WAIA doesn’t replace.

WAIA helps managers review evidence from work. The organisation still owns its decisions.

Advice and assurance

WAIA doesn’t replace legal advice, regulatory advice, HR advice or compliance certification.

Governance ownership

WAIA doesn’t replace internal governance ownership, risk decisions, management conclusions or human judgement.

Technical monitoring

WAIA isn’t enterprise GRC, technical AI model monitoring or employee surveillance. It’s also not an autonomous ROI engine.

Next step

Ask to see WAIA in the context of your organisation.

The first conversation is used to understand the current evidence gap, the eligible population and a practical first evidence priority.